Customer Service

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A waiter in a blue suit is speaking to a group of seated diners at an outdoor restaurant. As they discuss how to deal with an angry customer, the diners, dressed in winter clothing, appear engaged in conversation. One man gestures with his hand, while the others listen intently.
How Do You Deal With An Angry Customer? When it comes to customer service, one question that we get asked frequently is “How do you deal with an angry customer?”  In this article, we share...