Course Accreditation: Highfield
- Allergens, First Aid, Food Safety
£25.00
This new Benedict’s Law eLearning course bundle is designed for school staff—ensuring your team is fully prepared for the new regulations coming into effect in September 2026.
- Fire Safety, GDPR, Health & Safety, People Skills
£83.00
The Office Workers eLearning bundle is tailored to support employees in office-based roles by providing essential training on workplace safety, compliance, and data protection.
- Fire Safety, Food Safety, Health & Safety
£83.00
The Food Handlers eLearning bundle is designed to provide individuals working with food the essential training needed to maintain a safe, hygienic, and legally compliant working environment.
- Environmental, Fire Safety, Health & Safety
£83.00
The School Caretaker eLearning bundle is designed to equip caretakers with essential knowledge and skills to maintain a safe, compliant, and efficient school environment.
£85.00
Highfields remote invigilation system has been developed with candidates in mind to ensure they have everything they need to sit their assessments in a relaxed environment that meets regulated standards.
How it works
Candidates select a suitable area to sit their exam in line with Highfield’s requirements. After logging in to the remote invigilation system, they can navigate to their exam easily and complete their pre-assessment checks. While in their exam, Highfield invigilators evaluate and monitor each candidate’s performance to ensure the exam conditions are maintained throughout the assessment. As the assessment is completed within a digital platform, results can be provided instantly.
What candidates will need:
- Isolated area
- Computer
- Smartphone
- Webcam
- Identification
£6.95
This easy-to-read Level 2 Customer Service Handbook is the ideal resource to support customer service training. In addition to covering the entire learning outcomes of the level 2 award in customer service, it can also be used to support in-house training programmes.
In addition, we believe that it is essential reading for anyone who works in a customer-facing role and acts as the perfect introduction to good customer service practices.
Topics covered include:
- The principles of customer service
- How customers’ needs and expectations are formed
- Interpersonal skills and appropriate behaviour
- Responding to customers’ problems or complaints