Qualsafe Level 2 Award in Understanding Mental Health in the Workplace
What's It About?
Mental health is just as important as physical health, but it can be much harder to know what to say or do when someone around you is struggling.
This one-day Understanding Mental Health in the Workplace course helps you build your awareness of common mental health problems and conditions, including depression, stress and anxiety, eating disorders, self-harm and suicide.
You’ll learn how to recognise when someone may need support, how to listen without judgement and how to signpost them towards appropriate professional help. The course also explores how better understanding can help reduce stigma and encourage more open conversations about mental health in the workplace.
What Will You Gain?
By the end of the course, you’ll have a clearer understanding of mental health in the workplace, including the different roles people can play in supporting good mental health and the key legislation that applies.
You’ll build your awareness of a range of common mental health conditions and learn how to recognise some of the signs and symptoms that may indicate someone is struggling.
You’ll also develop practical skills to help you listen without judgement, offer appropriate support and signpost someone towards professional help when needed.
Most importantly, you’ll return to the workplace better prepared and more confident to start a supportive conversation and know what to do next.
Who Should Attend?
This Understanding Mental Health in the Workplace course is ideal for anyone aged 16 or over who wants to build their awareness of mental health and feel more confident recognising when a colleague may be struggling.
It’s particularly useful for employees, supervisors and managers who want to learn how to listen without judgement, offer appropriate support and signpost someone towards professional help when needed.
If you want to become a qualified Mental Health First Aider for your workplace, the next step is our Qualsafe Level 3 Award in Mental Health First Aid in the Workplace
. The Level 3 qualification is also listed by Qualsafe as a progression route from this course.
Why’s It Important?
Mental health can affect anyone, and when someone is struggling it isn’t always easy to recognise the signs or know what to say.
Creating a workplace where people feel able to talk openly about mental health can help reduce stigma, encourage earlier conversations and make it easier for employees to access the right support. The Health and Safety Executive (HSE) also provides guidance to help employers manage work-related stress and support good mental health at work, including its Management Standards approach.
The qualification specifically explores how employers and employees can work together to promote positive mental health practices and reduce stigma and prejudice in the workplace.
This course gives you a better understanding of common mental health conditions and helps you feel more confident recognising when someone may be struggling, listening without judgement and signposting them towards appropriate professional help.
Better awareness can make it easier to start a conversation, offer appropriate support and help create a workplace where people feel understood rather than judged.
Key Topics
- Understanding what mental health means and why it matters
- Roles and responsibilities for mental health in the workplace
- Key legislation relating to mental health and wellbeing at work
- Promoting positive mental health and reducing stigma
- Creating a workplace where people feel able to talk openly about mental health
- Recognising signs of work-related stress
- Understanding common mental health conditions, including depression, anxiety and eating disorders
- Understanding psychosis, self-harm and suicide
- Recognising when someone may be struggling
- Listening without judgement and using active listening skills
- Knowing the limits of your role and when professional support is needed
- Signposting someone towards appropriate sources of help
- Using a Mental Health First Aid at Work action plan
- Looking after your own mental health and promoting self-care
- Mental Health Foundation
How Long Is The Qualification Valid?
The Qualsafe Level 2 Award in Understanding Mental Health in the Workplace is valid for three years. To keep your qualification current, you’ll need to retake the course before your certificate expires.
How You'll Be Assessed And Certified
At the end of the training, you’ll complete a 15-question multiple-choice examination. You’ll have 25 minutes to complete the paper and need to achieve at least 10 out of 15 to pass.
Once you have successfully completed the assessment, your result is submitted to Qualsafe Awards for certification. You’ll receive the Qualsafe Level 2 Award in Understanding Mental Health in the Workplace (RQF) certificate.
Once the results and PDF certificates are available, we’ll send them to the person who originally booked the training.
Course Delivery Options and Prices
We make it easy to choose a training option that works for your team, your budget and the way your business operates. You can book in-house training at your premises for a group of employees, attend a local public course or choose a flexible online virtual course if that suits your team better.
We’ll help you choose the most practical and cost-effective option for the number of people you need to train.
Click on the drop-down options below to explore each training option and find the one that works best for you.







































