The Painswick - Case Study
Nestling quietly in the famous Cotswold hills, surrounded by some of Gloucestershire’s most delightful countryside is The Painswick, a member of the luxury Calcot Hotel collection.
The landmark Palladian property has been renovated to create 16 luxurious bedrooms, suites, treatment rooms and a restaurant.
As other members of Calcot Hotels, including Calcot Manor Hotel & Spa, Barnsley House Hotel, the Lord Crewe Arms, and the Village Inn were already Safeguard Members, it was a logical step for The Painswick Hotel to follow.
This meant that the team could focus on looking after their customers without worrying about the business’s health and safety and food safety areas.
Before opening, Envesca worked with the team at the Painswick Hotel to create a Food Safety and Health and Safety Management System. Vital Risk Assessments were also carried out, including Fire, Legionella and COSHH.
Obviously, a new hotel brings with it a new team, one that requires training. Envesca has provided Food Safety and Health and Safety Induction training to all staff members and fire safety training.
“Before we opened, we wanted to ensure that everyone understood their legal duties and responsibilities under Health and Safety, Food Safety and Fire Safety regulations. Our guests are our number one priority and the whole team needed to be confident and fluent with health and safety matters right from the beginning.” Luke Millikin, General Manager.
What The Painswick have to say about us...
Our standard operating procedures are more thorough and robust as a result of the guidance and training we received and continue to receive from Envesca.
More Customer Stories
With years of hospitality experience, we were able to ensure everyone at The Painswick had a clear understanding of their legal responsibilities. Prior to opening, we worked closely with team developing a stringent Food Safety and Health and Safety Management System.
When a key member of their team left; Partner Logistics turned to us to fill that void. With our support and specialist training, we upskilled another member of staff giving him the knowledge and confidence to communicate industry legislation throughout the business.
Over a period of years we have trained hundreds of staff at Muller and their subsidiaries. With our trainers happy to travel and committed to delivering highly engaging and interactive courses, we have managed to remain firmly on Muller’s list of preferred technical training providers.
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